Voice of the employee (VoE) is a term similar to Voice of the Customer, and it is used to describe the in-depth process of analyzing the feedback provided by employees for different aspects of the work life with the objective of improving engagement and productivity.
The following model focuses on the employee's opinion on the organization and the different aspects of working in it. The relevance
given for the categories in these models is computed with respect to the top ranked result in the same dimension. Below you can find the categories defined in English and Spanish:
Code | Label | Description |
---|---|---|
Management | Management | Management |
Management>BusinessFocus | Business focus | Business focus |
Management>DecisionMaking | Decision-making | Decision-making |
Opportunity | Opportunity | Opportunity |
Opportunity>FeedbackAdvice | Feedback and advice | Feedback and advice |
Opportunity>GrowthDevelopment | Growth and development | Growth and development |
Opportunity>Training | Training | Training |
People | People | People |
People>Co-Worker | Co-worker | Co-worker |
People>Department | Department | Department |
People>EmployeeEngagement | Employee engagement | Employee engagement |
People>EmployeeSatisfaction | Employee satisfaction | Employee satisfaction |
People>Expertise | Expertise | Expertise |
People>InformationTechnology | Information technology | Information technology |
People>Loyalty | Loyalty | Loyalty |
People>Supervisor | Supervisor | Supervisor |
People>Teamwork | Teamwork | Teamwork |
PoliciesPractices | Policies and practices | Policies and practices |
PoliciesPractices>Communication | Communication | Communication |
PoliciesPractices>CompanyCommitment | Company commitment | Company commitment |
PoliciesPractices>ContinuousImprovement | Continuous improvement | Continuous improvement |
PoliciesPractices>CorporateCulture | Corporate culture | Corporate culture |
PoliciesPractices>CustomerFocus | Customer focus | Customer focus |
PoliciesPractices>EmployeeMotivation | Employee motivation | Employee motivation |
PoliciesPractices>Ethics | Ethics | Ethics |
PoliciesPractices>Innovation | Innovation | Innovation |
PoliciesPractices>StaffManagement | Staff management | Staff management |
PoliciesPractices>WorkLifeBalance | Work/life balance | Work/life balance |
Reward | Reward | Reward |
Reward>Benefits | Benefits | Benefits |
Reward>Holidays | Holidays | Holidays |
Reward>Salary | Salary | Salary |
Work | Work | Work |
Work>Adaptability | Adaptability | Adaptability |
Work>Autonomy | Autonomy | Autonomy |
Work>CollaborationCooperation | Collaboration and cooperation | Collaboration and cooperation |
Work>Equipment | Equipment | Equipment |
Work>Premises | Premises | Premises |
Work>Process | Process | Process |
Work>Resource | Resource | Resource |
Work>Technology | Technology | Technology |
Work>WorkEnvironment | Work environment | Work environment |
Code | Label | Description |
---|---|---|
Management | Gestión | Management |
Management>BusinessFocus | Enfoque de negocios | Business focus |
Management>DecisionMaking | Toma de decisiones | Decision-making |
Opportunity | Oportunidad | Opportunity |
Opportunity>FeedbackAdvice | Retroalimentación y asesoramiento | Feedback and advice |
Opportunity>GrowthDevelopment | Crecimiento y desarrollo | Growth and development |
Opportunity>Training | Formación | Training |
People | Personas | People |
People>Co-Worker | Compañero de trabajo | Co-worker |
People>Department | Departamento | Department |
People>EmployeeEngagement | Compromiso del empleado | Employee engagement |
People>EmployeeSatisfaction | Satisfacción del empleado | Employee satisfaction |
People>Expertise | Capacitación | Expertise |
People>InformationTechnology | Tecnología de la información | Information technology |
People>Loyalty | Lealtad | Loyalty |
People>Supervisor | Supervisor | Supervisor |
People>Teamwork | Trabajo de equipo | Teamwork |
PoliciesPractices | Políticas y prácticas | Policies and practices |
PoliciesPractices>Communication | Comunicación | Communication |
PoliciesPractices>CompanyCommitment | Compromiso de la empresa | Company commitment |
PoliciesPractices>ContinuousImprovement | Mejora continua | Continuous improvement |
PoliciesPractices>CorporateCulture | Cultura corporativa | Corporate culture |
PoliciesPractices>CustomerFocus | Orientación al cliente | Customer focus |
PoliciesPractices>EmployeeMotivation | Motivación del empleado | Employee motivation |
PoliciesPractices>Ethics | Ética | Ethics |
PoliciesPractices>Innovation | Innovación | Innovation |
PoliciesPractices>StaffManagement | Gestión del personal | Staff management |
PoliciesPractices>WorkLifeBalance | Conciliación de la vida laboral y familiar | Work/life balance |
Reward | Recompensa | Reward |
Reward>Benefits | Beneficios | Benefits |
Reward>Holidays | Días libres | Holidays |
Reward>Salary | Salario | Salary |
Work | Trabajo | Work |
Work>Adaptability | Adaptabilidad | Adaptability |
Work>Autonomy | Autonomía | Autonomy |
Work>CollaborationCooperation | Colaboración y cooperación | Collaboration and cooperation |
Work>Equipment | Equipo | Equipment |
Work>Premises | Instalaciones | Premises |
Work>Process | Proceso | Process |
Work>Resource | Recurso | Resource |
Work>Technology | Tecnología | Technology |
Work>WorkEnvironment | Ambiente laboral | Work environment |