Voice of the employee (VoE) is a term similar to Voice of the Customer, and it is used to describe the in-depth process of analyzing the feedback provided by employees for different aspects of the work life with the objective of improving engagement and productivity.
The following model focuses on the performance review of the employee. Performance reviews are usually composed by both structured and unstructured data where the general capabilities of the employee are described. Using this model you will be able to characterize the capabilities described in these reviews in an organized way. The relevance
given for the categories in this model is computed with respect to the top ranked result. Below you can find the categories defined in English and Spanish:
Code | Label | Description |
---|---|---|
Adaptability | Adaptability | Adaptability |
Autonomy | Autonomy | Autonomy |
CollaborationCooperation | Collaboration and cooperation | Collaboration and cooperation |
Commitment | Commitment | Commitment |
Communication | Communication | Communication |
Communication>CustomerRelations | Customer relations | Customer relations |
Efficiency | Efficiency | Efficiency |
ExpertiseSkills | Expertise and skills | Expertise and skills |
ExpertiseSkills>LearningCapacity | Learning capacity | Learning capacity |
ExpertiseSkills>TrainingNeeds | Training needs | Training needs |
Innovation | Innovation | Innovation |
Leadership | Leadership | Leadership |
Motivation | Motivation | Motivation |
Personality | Personality | Personality |
Personality>WorkEnvironment | Work environment | Work environment |
Reliability | Reliability | Reliability |
StressManagement | Stress management | Stress management |
Code | Label | Description |
---|---|---|
Adaptability | Adaptabilidad | Adaptability |
Autonomy | Autonomía | Autonomy |
CollaborationCooperation | Colaboración y cooperación | Collaboration and cooperation |
Commitment | Compromiso | Commitment |
Communication | Comunicación | Communication |
Communication>CustomerRelations | Relación con los clientes | Customer relations |
Efficiency | Eficiencia | Efficiency |
ExpertiseSkills | Capacitación y habilidades | Expertise and skills |
ExpertiseSkills>LearningCapacity | Capacidad de aprendizaje | Learning capacity |
ExpertiseSkills>TrainingNeeds | Necesidad de formación | Training needs |
Innovation | Innovación | Innovation |
Leadership | Liderazgo | Leadership |
Motivation | Motivación | Motivation |
Personality | Personalidad | Personality |
Personality>WorkEnvironment | Ambiente laboral | Work environment |
Reliability | Confiabilidad | Reliability |
StressManagement | Gestión del estrés | Stress management |