Category Archives: Webinars

Posts about MeaningCloud’s webinars.

Recorded webinar: Deep text analytics to transform customer feedback into action

Last April 29th we delivered our webinar “Leverage deep text analytics to transform customer feedback into action”. Thank you all for your interest.

In it we explained how to use Meaning Cloud’s products in a synergic way to analyze your customer feedback through surveys, contact center interactions and social media, and level up your customer insights.

During the session we covered these items:

  • Leveraging unstructured customer feedback: benefits and challenges
  • Text analytics to the rescue… but with limitations
  • How to use deep text analytics to extract more actionable insights
    • Pre-made Insights
    • Adaptation
    • Development
  • understand the opinions, perceptions, emotions and intentions of your customers.

Interested? Here you have the presentation and the recording of the webinar.

(También presentamos este webinar en español. Tenéis la grabación aquí.)

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Leverage deep text analytics to transform customer feedback into action (webinar)

Customer FeedbackOne of MeaningCloud’s goals is providing you with the best text analytics technology to help you better understand your customers and in recent times we have been launching products in this area: Voice of the Customer, Emotion Recognition, Intention Analysis.

But maybe you haven’t thought about how to use these products in a synergic way to analyze your customers’ feedback through surveys, contact center interactions and social media, and transform that feedback into action.

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Recorded webinar: Solve the most wicked text categorization problems

Thank you all for your interest in our webinar “A new tool for solving wicked text categorization problems” that we delivered last June 19th, where we explained how to use our Deep Categorization customization tool to cope with text classification scenarios where traditional machine learning technologies present limitations.

During the session we covered these items:

  • Developing categorization models in the real world
  • Categorization based on pure machine learning
  • Deep Categorization API. Pre-defined models and vertical packs
  • The new Deep Categorization Customization Tool. Semantic rule language
  • Case Study: development of a categorization model
  • Deep Categorization – Text Classification. When to use one or the other
  • Agile model development process. Combination with machine learning

IMPORTANT: this article is a tutorial based on the demonstration that we delived and that includes the data to analyze and the results of the analysis.

Interested? Here you have the presentation and the recording of the webinar.

(También presentamos este webinar en español. Tenéis la grabación aquí.)
Continue reading →

Webinar: A gentle introduction to Artificial Intelligence in Pharma

On May-23, 2018 we delivered the webinar “A gentle introduction to Artificial Intelligence in Pharma. Text-based sources”. Although it’s hard to believe, the level of marketing hype around Artificial Intelligence has even surpassed the one about digital transformation or Big Data.

Artificial intelligence (AI) is the ability of a computer program or a machine to think and learn.

Did you know that in the Pharma industry, up to 80% of business-relevant information is made up of text?

We see that AI is transforming the Pharma industry from top to bottom.

During the session we covered these items:

  • Introduction to Artificial Intelligence.
  • How they create value with text-based sources.
  • Case study: analysis of the Voice of the Patient.

Interested? Here you have the presentation and the recording of the webinar.

 

 

Recorded webinar: Vertical Packs, VoC, VoE

Thank you all for your interest in our webinar “MeaningCloud Vertical Packs: the Fastest Way to Benefit from Text Analytics” that we delivered last December 20th, where we explained how to customize text analytics with only one click  and we presented our  Packs for the analysis of the Voice of the Customer and the Voice of the Employee.

During the session we covered these items:

  • Introduction to text analytics and MeaningCloud.
  • Why Vertical Packs? How they create value.
  • What are the components of Vertical Packs: models, APIs, integrations.
  • Available Packs: Voice of the Customer, Voice of the Employee.
  • Case study: analysis of the Voice of the Customer.
  • Coming developments: product roadmap

IMPORTANT: this article is a tutorial based on the demonstration that we delived and that includes the data to analyze and the results of the analysis.

Interested? Here you have the presentation and the recording of the webinar.

(También presentamos este webinar en español. Tenéis la grabación aquí.)
Continue reading →

Recorded webinar: Why You Need Deep Semantic Analytics

Last July 13th we delivered our webinar “Why You Need Deep Semantic Analytics”, where we explained how to achieve a deep, automatic understanding of complex documents. Thank you all for your interest.

During the session we covered these items:

  • Automatic understanding of unstructured documents.
  • What is Deep Semantic Analytics? Comparison with conventional text analytics.
  • Where it can be applied.
  • Case study: due diligence process.
  • Ideal features of a Deep Semantic Analytics solution.
  • MeaningCloud Roadmap in Deep Semantic Analytics.

IMPORTANT: you can find a more literary explanation of some of the items we covered, including the due diligence practical case, in this article.

Interested? Here you have the presentation and the recording of the webinar.

(También presentamos este webinar en español. Tenéis la grabación aquí.)
Continue reading →

Why you need Deep Semantic Analytics (webinar)

Achieve a deep, automated understanding of complex documents

Conventional Text Analytics enable a first level of automatic understanding of unstructured content, achieved through its ability to extract mentions of entities and concepts, assign general categories or identify the polarity of opinions and facts that appear in the text. However, these isolated information elements do not reflect the wealth of information provided by these documents and impose limitations when it comes to finding, relating or analyzing them automatically.

Deep Semantic Analytics represents a step beyond conventional text analytics by providing features such as snippet-level granular categorization, detection of complex patterns, and extraction of semantic relationships between information elements in the document.

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Recorded webinar: Integrate the most advanced text analytics into your predictive models

Last April 27th we delivered our webinar “Integrate the most advanced text analytics into your predictive models”, where we presented our new MeaningCloud Extension for RapidMiner. Thank you all for your interest.

During the session we covered these items:

  • Analytics platforms. Introduction to RapidMiner.
  • Text analytics. Introduction to MeaningCloud.
  • Combining text and data analytics. MeaningCloud Extension for RapidMiner.
  • Practical case demo.
  • Application scenarios.
  • How this Extension is different.
  • Product roadmap.

IMPORTANT: The data analyzed during the webinar can be found in this tutorial, along  with the applied RapidMiner workflows and models.

Interested? Here you have the presentation and the recording of the webinar.

(También presentamos este webinar en español. Tenéis la grabación aquí.)
Continue reading →

Recorded webinar: When to use the different Text Analytics tools?

Last February 9th we presented our webinar “Classification, topic extraction, clustering… When to use the different Text Analytics tools?”. Thank you all for your interest.

During the session we covered the following agenda:

  • An introduction to Text Analytics.
  • Which application scenarios can benefit most from Text Analytics? Conversation analysis, 360° vision, intelligent content, knowledge management, e-discovery, regulatory compliance… Benefits and challenges.
  • What are the different Text Analytics functions useful for? Information extraction, categorization, clustering, sentiment analysis, morphosyntactic analysis… Description, demonstration and applications.
  • What features should a Text Analytics tool have? Is it all a question of precision? How to enhance quality?
  • A look at MeaningCloud’s roadmap.

IMPORTANT: The data analyzed during the webinar can be found in this tutorial.

Interested? Here you have the presentation and the recording of the webinar.

(También presentamos este webinar en español. Tenéis la grabación aquí.)
Continue reading →