Tag Archives: NLP

How Artificial Intelligence makes RPA smarter: two use cases

RPA-automation-computer-robot-tools and statistics

Artificial Intelligence and RPA

Many organizations could be gaining huge operational efficiencies if they combined Artificial Intelligence and RPA (Robotic Process Automation).

In a previous post (The leading role of Natural Language Processing in Robotic Process Automation) we introduced the subject of NLP in RPA. In this post, we are seeing two use cases where Natural Language Processing (also known as Text Analytics) integrated with RPA/BPM software suites, is mature enough to solve typical insight extraction problems, conveniently and cost-effectively.

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Pharmacovigilance: Monitoring the Voice of the Patient

Pharmacovigilance: Voice of the Patient

For the pharmaceutical industry, it is essential to listen and understand the feedback that their current and potential patients communicate through all sorts of channels and touchpoints.

Although there is a protocol that requires any identified Adverse Drug Reactions (ADRs) to be disclosed to the authorities, only 5–20% of them are reported. Fortunately, discussions regarding drugs, symptoms, conditions, and diseases can be analyzed to learn more about said branches of pharmaceutics. Artificial Intelligence significantly contributes in monitoring adverse episodes and understanding their impact in every phase of development.

Patient narratives of medicines and their adverse effects on social media represent an extra data source for drug safety monitoring.

At MeaningCloud, we have developed a platform to automate the process of monitoring ADRs on social media.

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