Artificial Intelligence and RPA
Many organizations could be gaining huge operational efficiencies if they combined Artificial Intelligence and RPA (Robotic Process Automation).
In a previous post (The leading role of Natural Language Processing in Robotic Process Automation) we introduced the subject of NLP in RPA. In this post, we are seeing two use cases where Natural Language Processing (also known as Text Analytics) integrated with RPA/BPM software suites, is mature enough to solve typical insight extraction problems, conveniently and cost-effectively.