At MeaningCloud, we know how important unstructured data is for the Voice of the Customer analysis, so we've defined a model focused on the insurance domain that will allow you to characterize in detail any feedback from your customers, enabling you to carry out an in-depth analysis to identify the customer's wants and needs in an organized way.
Select one of the sample texts provided or paste your own and select its language to analyze it.
VoC Insurance demo
These categories have been obtained using our Deep Categorization API and the Voice of the Customer Vertical Pack.
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Hola os escribo para a ver si me podeis decir los pasos para anular un seguro del hogar, en el año 2008 hice una hipoteca con la caixa y tuve que pillar un seguro de la casa con ellos el seguro es con SEGURCAIXA ADESLAS el seguro vence el 16-10-2013 y por lo que he leido solo se puede anular el seguro con 2 meses de antelacion al vencimiento, quisiera saber los pasos para que no me renueven el seguro, no se si tengo que mandar un fax, certificado, burofax etc, en caso de que tenga que hacer algun paso de estos alguien sabe la direccion para mandar la carta de renuncia de la renovacion del seguro, numero de fax o burofax etc., muchas gracias
They are always considerate and help with my questions. They are always there to listen. They don't rush you off like others do. I enjoy using customer services and never have problems. The policy options are great as well. There are diff ones: life insurance, car, etc. Their policies are great. They keep your stuff private. You can confide in them, ask questions etc. The long term care insurance coverage is great. You can choose what you want to be covered for, when, how long etc. They help you decide what's best for you. The perceived value is great. They offer great prices, packages etc. They are very considerate of what you want. Other prices at other companies can be outrageous but they are great.
