At MeaningCloud, we know how important unstructured data is for the Voice of the Customer analysis, so we've defined a model focused on the retail domain that will allow you to characterize in detail any feedback from your customers, enabling you to carry out an in-depth analysis to identify the customer's wants and needs in an organized way.
Select one of the sample texts provided or paste your own and select its language to analyze it.
VoC Retail demo
These categories have been obtained using our Deep Categorization API and the Voice of the Customer Vertical Pack.
Click here to check the rest of our demos!
He pedido un vestido y unos zapatos en la web de Zara: Rapidez en la entrega, buen producto a buen precio, sencillo y cuidado el embalaje. Muy recomendable y para repetir. Por poner algún punto negativo, debería existir la posibilidad de crear una wishlist para poder buscar de forma más rápida los productos que te interesan y reservarlos en la página web de alguna manera.
I love Adidas's clothes. They always have the most beautiful affordable collections, plus their app is perfect. I also love the click and collect option! The problem is (especially during sales) you got to have to buy as soon as you choose something or it will disappear.
