At MeaningCloud, privacy issues represent a major concern. That’s because we have adhered to the Privacy Shield Framework, to guarantee our EU and Swiss customers full compliance to the European regulation of data privacy issues, as established by the EU General Data Protection Regulation (GDPR).
What is the EU-US Privacy Shield
The EU–US Privacy Shield is a framework for regulating transatlantic exchanges of personal data for commercial purposes between the European Union and the United States. One of its objectives is to enable US companies to more easily receive personal data from EU entities under EU privacy laws meant to protect European Union citizens. The EU–US Privacy Shield is a replacement for the International Safe Harbor Privacy Principles, which were declared invalid by the European Court of Justice in October 2015.
MeaningCloud compliance with the EU-US and the Swiss-US Privacy Shield Framework
MeaningCloud complies with the EU-US Privacy Shield Framework and Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from Individual Customers in the European Union member countries and Switzerland transferred to the United States. The term “Individual Customers” is interpreted in a broad sense: these are actual (paying or not) users of MeaningCloud’s products, but also prospective customers that register with MeaningCloud and opt-in to attend its events or download its contents. MeaningCloud stores and processes their data to keep these people informed about its products and services.
MeaningCloud has certified that it adheres to the Privacy Shield Principles concerning such data. To learn more about the Privacy Shield program, please visit https://www.privacyshield.gov, where you can find the MeaningCloud certification page.
The Federal Trade Commission (FTC) has jurisdiction over MeaningCloud’s compliance with the Privacy Shield. Following the Privacy Shield Principles, MeaningCloud commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact MeaningCloud by email at privacyshield@meaningcloud.com. Check out our full Data Protection Policy.
Enforcement and Dispute Resolution
MeaningCloud has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, you can visit its website for more information and file a complaint. This service is provided free of charge to you.
If your Privacy Shield complaint is not resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1.
